EU law requires refund to be issued within 7 days. Apart from 2 autogenerated ‘request sent successfully’ messages I have had zero response. You can contact Belfast City Airport on 028 9093 9093. RT 20TonyP: I applied to Aer Lingus for a refund on the 13April and reminded them on 30April. For more information on your passenger rights you can download our ‘Plane Facts’ guide for free at Richard added: “Belfast City Airport is advising passengers on these flights not to go to the airport but to contact Aer Lingus. “If your flight has been cancelled you may be entitled to compensation. Our advice is to seek an alternative travel option that suits you best and contact Aer Lingus on 03. If you choose an alternative flight, this can be with another airline that is able to get you to your final destination. Richard Williams, Head of Transport Policy at the Consumer Council, said: “If your flight has been cancelled the airline must offer you are a full refund, or re-routing via alternative transportation at the earliest opportunity. The Aer Lingus Belfast to Heathrow service is not affected and is still operating. This is because Stobart Air who operate these flights on behalf of Aer Lingus has ceased operations. you may be lucky, but airlines do say that a voucher can be done by computer in a few days, each actual refund has to be. whereas aerlingus is an efficient company, dont be surprised if you do not get the refund for some time. And while this flight would involve a rushed connection for onward flights to Bangkok at Heathrow Airport, we had otherwise left plenty of time for delays and corrections at the time of booking (15:55PM). Aer Lingus has cancelled its Belfast City Airport flights to and from Leeds Bradford, Edinburgh, Exeter, Manchester, East Midlands and Birmingham with immediate effect (Saturday 12 June). Re: My experience getting a refund from Aer Lingus. And inevitably bounced on a later 13:05PM flight, expecting the seats to be filled fast by others affected by the Aer Lingus Flight Cancellation.
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